Comments on: DC Dominos Charging for Delivery

By: Alex

Alex — Mon, 11 Apr 2005 03:37:57 +0000

I work at dominos. We have had a $1 fee for a number of months, but last week it jumped to $1.25.
The drivers here, get 4.15 (min wage here is 5.15) + tips. The money goes back to the store not the drivers.

By: Boyd

Boyd — Fri, 08 Apr 2005 01:28:03 +0000

It wasn't until I started ordering pizzas from Pizza Hut online, where the whole bill is enumerated, that I noticed that they include a 75Â¢ Delivery Charge. I have no idea how long I've been paying that under the traditional system of calling on the phone and paying with cash.

By: Kent

Kent — Thu, 07 Apr 2005 18:31:22 +0000

Mail-order companies added fees for "handling" long before there was an Internet. It gives the customer an incentive to submit a few large orders rather than many small ones. This obviously benefits the mail-order firm. But it also benefits the customers, because it really does reduce transaction costs. This is not to say that all fees are rational, of course. I'm happy to tip someone that actually spends some time serving me, but I despise the tip jar. It completely misses the point. I despised the fee they used to tack on my phone bill in Pasadena whose stated purpose was to help provide phone service to low-income households. Unfortunately, I think this was really was official.

By: The Jawa Report

The Jawa Report — Thu, 07 Apr 2005 17:01:23 +0000

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By: McGehee

McGehee — Thu, 07 Apr 2005 15:42:43 +0000

I once worked as a delivery driver for a KFC in Fairbanks. We earned better than minimum wage and we received tips. We drove our own vehicles though, and I don't remember getting a mileage or wear-and-tear reimbusement separate other compensation. Delivery customers did pay a $1 delivery charge, which helped offset paying the delivery drivers.

Courier jobs did pay separate mileage or wear-and-tear, but we didn't get tips...

By: Jay

Jay — Thu, 07 Apr 2005 15:08:40 +0000

I can see the delivery charge simply because of the extra service involved. It's routine around here for a buck, in rare instances 2, to be added, or certainly for there to be a minimum order size. My favorite sub & pizza shop, a family owned place near my office, has a $7.50 minimum, which if I just wanted a sub meant ordering fries or a salad too, or picking it up myself (delivery was mostly a convenience to not interrupt work flow).

The mention of cheese is bizarre. So? That goes into the food cost for everyone.

A lot has to depend on the arrangement with the delivery drivers. Are they tips only? Tips and a stipend for gas? Tips and a low wage? The buck would help cover paying the driver in two of those cases, and in turn that helps make up for crappy tippers.

By: denise

denise — Thu, 07 Apr 2005 14:38:10 +0000

How about tip jars for carry-out? I know it's not quite the same because it's technically voluntary, but it's a pressure tactic at least. I don't think I should have to tip for having my food handed to me in a styrophome container.