Comments on: Post Office Behind the Times

By: frankr

frankr — Thu, 20 Oct 2005 19:54:37 +0000

Im going through a divorce where we both still live in the same home. After not getting the third debit card from my new bank account, I got a P.O. Box and hand wrote my change of address. To this day I still get mail at my home address. It's been almost 2 months since I hand delivered my change of address to my post office. My advice, let each person or company know about your change of address by going online and changing your address at their website. Its the only way that really works.

By: Herb

Herb — Thu, 20 Oct 2005 14:28:33 +0000

True to form:

"US MAIL by US MULE"

By: Alan

Alan — Thu, 20 Oct 2005 11:40:35 +0000

I have found that my local mail carrier and the staff at the local post office have always been very helpful in explaining how to do business with the USPS. The information you get from the USPS web site or their call center does not always reflect how the system actually works in the field.

By: Russell Newquist

Russell Newquist — Wed, 19 Oct 2005 22:31:32 +0000

I'll also defend USPS from a lot, because I find them to be pretty damn reliable for getting a package from point A to point B in a reasonable (if somewhat unpredictable) period of time for a really cheap amount of money. But there's one other area where I've noticed a serious shortcoming: online package tracking. I've had packages that took three days to get to me, and when I got them the USPS web site STILL only said, "We've recieved notification to pick up this package." And that's pretty typical, not an unusual case. Yeah, they need to get with the 'Net.

By: Michael A

Michael A — Wed, 19 Oct 2005 21:26:04 +0000

It would not surprise me to find that the electronic notification goes to some obscure office where someone transcribes the information (by hand) onto one of the postcards normally used which is then mailed to your old post office.

By: sortapundit

sortapundit — Wed, 19 Oct 2005 21:22:56 +0000

Heh.

By: McGehee

McGehee — Wed, 19 Oct 2005 21:08:21 +0000

"Your post is very important to us..."

By: sortapundit

sortapundit — Wed, 19 Oct 2005 20:17:15 +0000

I used to work for the British Post Office, and in the spirit of the company I'll wait 3-5 weeks before commenting on your post.

p.s. This was an automated response. In order to improve customer service all of your human readers are away on a day-long training course at the local country club. We appreciate your patience.