TSA Head Says There Will Be No Change In Search Procedures

Not surprisingly, the head of the Transportation Security Administration said on the morning shows today that there would be no change in the agency’s search procedures:

John Pistole, administrator of the Transportation Security Administration, said several times Sunday that no changes are planned in airport screening procedures, despite an online backlash.

“Do I understand the sensitivities of people? Yes,” Pistole said to CNN’s Candy Crowley on “State of the Union.” “If you’re asking, am I going to change the policies? No.”

His boss, Homeland Security Secretary Janet Napolitano, was asked on Bloomberg TV’s “Political Capital With Al Hunt” if the pat-down procedures are working.

“Yes,” she replied. “And I think it is objectively better at helping us find the liquids, the powders, the gels that could be smuggled onto a plane and used to explode it. … Remember, the walkthrough metal detector was hugely controversial when it began, and now, of course, we don’t even think about it.”

That’s the government for you. Crappy customer service leads to no change at all.

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Doug Mataconis
About Doug Mataconis
Doug Mataconis held a B.A. in Political Science from Rutgers University and J.D. from George Mason University School of Law. He joined the staff of OTB in May 2010 and contributed a staggering 16,483 posts before his retirement in January 2020. He passed far too young in July 2021.


  1. Tano says:

    “Crappy customer service leads to no change at all.”
    Jeez louise, dude. This is a security measure to keep your ass safe, it is not some “customer service”. And it is not “crappy” because it is calibrated to do the job it is intended to do.

  2. Franklin says:

    As Fark puts it, the pat-downs will continue until morale improves.